What is TrustLine?


TrustLine was created by the California Legislature to give parents an important tool to use when selecting a caregiver for their children.


TrustLine Benefits Parents.


When it comes to entrusting your children to a nanny or babysitter, parents know they must select a caregiver very carefully. Until now, parents interviewed, checked references, and evaluated the provider's character using their own best judgment. Now there is additional help...

TrustLine is a powerful new resource if you want to hire a nanny or license-exempt child care provider. But it is still your responsibility to make certain that a caregiver is cleared by TrustLine. You should also call TrustLine from time to time to see that the provider is in good standing. Nannies and babysitters placed through an employment agency must be listed on the TrustLine registry or be a current applicant.

TrustLine is a registry that...

Uses the California Criminal History System to check the fingerprints of applicants:

1. Examines California's Child Abuse Central Index for substantiated child abuse

2. Has access to the Federal Bureau of Investigation (FBI) criminal history records

3. Verifies an applicant's identification number with the Department of Motor vehicles or the Immigration and Naturalization Service

4. Employment agencies are required to use

Once listed with TrustLine, a caregiver remains on the registry for life (unless removed because of a subsequent disqualifying conviction or substantiated child abuse report), and can offer the 800 number as a reference for future employers.

For more information call TrustLine at 1-800-822-8490 (within California) 1-415-882-0234 (outside California)